Shipping & Returns

SHIPPING

U.S orders - $6 flat rate shipping & free for orders over $100

Orders typically ship within 1-3 business days unless otherwise stated such as in the case of a pre-order.

We are not responsible for lost or stolen packages.

If ordering for a a special occasion or gift, please keep in mind potential post office delays during high-volume times such as the holiday shopping season.

 

INTERNATIONAL SHIPPING

International orders shipping costs are calculated by weight.

International delivery times will vary by location.

We are not responsible for any additional charges you may incur at the time of delivery.

 

LOCAL DELIVERY

Free local delivery is available in the El Paso County (Texas) area for orders $50+

If your zip code falls within our local delivery area, an option for free local delivery will show as an option during checkout.

Immediately after you place your order, please contact us to set up a time for us to deliver your order.

 

RETURNS & EXCHANGES

Returns & exchanges must be made within 3 days of delivery for full refund.

A 30% restocking fee will occur for returns & exchanges made between 4-14 days of delivery.

No returns or exchanges will be accepted after 14 days after delivery.

Certain items are not eligible for a return or exchange including intimates, swimwear, gift certificates, perishable items, items won in a giveaway, or sale/clearance items.

Buyer is responsible for return shipping. Please obtain & keep a tracking number for your return/exchange order for reference.

Items will only be eligible for return or exchange if returned in original condition unwashed with the tags attached, in the original packaging (when applicable), and free of all signs of wash, wear, & odors.

Contact us before attempting a return or exchange.